How do Reactions work?

Empower your Social Media Team with Reactions so they can track how their team's social content is performing

Written by Alen Bubich

Updated 3 years ago

Reactions allow your team to track and engage with top-performing content directly through the SHP platform. Review total clicks, likes, comments, and shares and react with one-click.

What can I track?

Within the SHP platform, you can
review content published on your social media feeds and easily review:

Total Clicks
Total Likes
Total Comments
Total Shares

How to react to content

Select the post you'd like to react to and choose between 'Like', 'Comment', and 'Share'.

LinkedIn: Reacting to a post for LinkedIn will immediately react to the original post on LinkedIn.
Twitter: Reacting to a post for Twitter will have the original tweet receive the like/favorite.
Comments: When reacting as a comment, a social module will appear where you can write and leave a comment.
Share: When sharing a post, a social module will appear where you can share and leave a comment.

How to organize with Groups & Feeds

If you're looking for specific content, for example 'Company News'. You can select content relating to it on the left-hand column under Groups.

If you're looking for specific social channels (Facebook, LinkedIn, Twitter), you can select the related vertical under Feeds.

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